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Candidate testimonials



I would like to thank you very much for representing me and putting me in the extremely capable hands of Nicola Jennings. Nicola is an outstanding consultant who doesn't take no for an answer and who delivers over and above every promise she makes. I have just received my employment contract and although Nicola could have placed me with the first offer that she managed to secure me, she knew that I really wanted to have a good look around the market and within a few days I secured the opportunity with my new employer. Nicola was always available for me to talk to and offered me excellent advice, moral support and guidance throughout the application process. I truly hope that one day I will be as good a recruiter as Nicola Jennings. I will always remember Ruella James as a recruitment agency who are honest, open and who deliver 120% on promises that they make.
DG, Trainee Consultant - Confidential

Of all the re2rec’s I have worked with Ruella is by far the best. Ruella and her teams understanding and knowledge of the market are second to none and her attention to detail when preparing me for various roles was exceptional. Throughout my search Ruella and her team listened to me every step of the way and never once tried to push me into an interview that didn’t tick all the boxes for me. It’s also refreshing to hear clients speaking very highly of a rec2rec which only confirmed my faith in Ruella’s service. An excellent, all round experience, one that I would highly recommend to others." 
AG, Manager - Confidential

My next career move was always going to be a crucial and important decision. I was delighted when Ruella James confirmed that they would assist me in making this transition. Attention to detail from start to finish, superb results and an instinctive understanding of who the candidate is and what they are looking for are key attributes. However other impressive elements of their service include in-depth market knowledge and personable candidate aftercare. If you are considering the next stage in your career, I would recommend contacting Ruella James as they will provide you with guidance to advance your professional future.
KB, Consultant - Advantage Professional

Sarah, Katie and Ruella your professionalism, dedication, advice and support is second to none. The support offered by Ruella James has been outstanding, and very much appreciated. Without your assistance, encouragement, and guidance I don’t think I would have been lucky enough to have received a fantastic opportunity like I have!! Once again, thank you for everything, and I highly recommend your Rec to Rec services without a doubt!
MB, Consultant - Martin Ward Anderson

I would thoroughly recommend Ruella Crouch to anyone looking for the next step in their career. She really listens to you and gets a complete understanding of where you want to take your career. Well connected and knowledgeable in her market, she is my Rec-to-Rec of choice.
CN, Senior Consultant - Morgan McKinley

The service I received from the team at Ruella James is a million times better than their competitors.  My previous experience of using Rec to Rec's had not been the best; they didn't listen and they weren't consultative. I sent my CV to Ruella James somewhat sceptically, but Ruella James have completely changed my opinions of Rec to Rec's. From my initial conversation with Ruella first thing in the morning, I was sent a list of suitable companies in the industry I wanted to work for that day, I then met up with Ruella that evening.  Ruella listened to what I wanted and also suggested other recruitment consultancies that I did not immediately think of as she thought they would present the best career opportunities. The interview prep and feedback I received was second to non. Throughout the whole process I was constantly in contact with the team.  In the end I found my ideal role in an industry I had not previously considered, at a company that offers me career progression.  If I had not sent my CV to Ruella James I would not have landed my ideal role and I can't thank the team enough for this. What set Ruella James apart is the thoroughly consultative process, the ability to think outside the box and their thorough knowledge of the industry.  It is easy to see why they are the number one Rec to Rec and I would undoubtedly recommend Ruella James to candidates at all levels.
AF, Consultant - Badenoch and Clark

What an absolute pleasure it was working with Ruella and her team. Focused, dedicated and more than willing to go the extra mile to ensure you find the right consultancy to match not only your career aspirations but your personality and work ethic. Whether it be early morning phone calls (before 7am) for interview preparations or late night chats (past 11pm) Ruella was there to offer support, advice and all the guidance you could want to assist you whilst interviewing. I would have no hesitation recommending Ruella to anyone looking for their next challenge and cannot praise her enough for all the time she spent with me. Thank you to Ruella and her team for giving impartial, professional and excellent advice and allowing me to develop my career.
DHJ, Consultant - PSD

Ruella and her team are by far, the most professional and friendly rec to rec that I have ever worked with. They took the time to meet with me, fully understand my wants and needs and listened to what I had to say. They provided me with 100% suitable matches and they have now successfully placed me in a great role that ticks all of my boxes. I would recommend Ruella James to anybody within the recruitment industry, whether candidate or client.
CB, Senior Consultant  - Xchangeteam

Ruella and the team are a fine example of how the 'best of the best' in the world of recruitment perform! Within a week of speaking with Ruella, Katie and Sarah, I'd had interviews with 3 of the most reputable recruitment companies in London, one of which offered me a position after my second interview! Without Ruella, Katie and Sarah's constant support and advice, I would never have thought I'd be eligible for such a position. Their encouragement and mentoring is second to none! I have been inspired by the way I have been treated and will certainly be trying my hardest to emulate their professionalism within my new career. To anyone looking for a role in recruitment, you absolutely must consult with the team at Ruella James!
OJ, Trainee Consultant - MC Partners

I have been thoroughly impressed with the service that Ruella James has provided.  From my first encounter with Ruella I had full confidence that I would be placed in the perfect position for me.  Ruella, Sarah and Katie provided a high level of support and advice throughout the whole process.  I was very impressed with their professionalism, commitment and knowledge of the market place.  From my experience with Ruella James I would have no hesitation in using them again in the future or recommending them to a friend.
JT, Trainee Consultant - MC Partners

I would like to say a big thank you to Ruella, Katie and Sarah who have been absolutely wonderful in helping me secure my new role and make the big move to London.  Ruella really look the time to understand my current situation and how I would like to move forward to make sure that I chose the best new position for me.  The team were consistently available after-hours with support and feedback making the whole process completely seamless.  Is sounds cheesy but they really go the extra-mile! I would fully recommend their services to any colleagues or employers.
ES, Consultant - Ambition.

Ruella James is certainly an inspiration to the recruitment industry. Not only have I found a Rec-2-Rec who genuinely listen (often a huge challenge) but they have consulted me throughout the whole process and taken the time to understand me as a true individual. Ruella's very tight-nit team pull their strengths together providing a seamless, end to end service, exceeding all expectations. Their innovative approach to business allowed them to offer me unique opportunities; tailored to my personality and my desired requirements. After meeting with their clients it's clear that they too have a genuine respect for Ruella James, providing candidates with the natural benefit from these well established networks. Ruella and the team's pride in the organisation is very clear. They have built a business founded upon market knowledge and quality service gaining the respect of those who work with them and as proven, I too found them through a referral. I would highly recommend working with Ruella James as they have now just found me my dream career! Thank you so much to Ruella and your team for all your dedicated support.
CA, Consultant - The Career Company.

When using Ruella James as a candidate I found them to be a very supportive recruitment partner who listened to what I was looking for and managed to get things moving immediately. I found Ruella and Katie to have a very good knowledge of their market place and did not find the need to register with any other agency. In the future should I need assistance to find work or look to recruit someone I would not hesitate to use Ruella James again. I would also not hesitate to recommend Ruella James to any colleagues as I found their service in finding work to be up to an exceptional standard.
DB, Senior Consultant - Goodman Masson.

Ruella and her team are the best in the business. After meeting Ruella I was so confident in her ability to help me find the next role that  I decided to work with her exclusively. The briefing for each company is very thorough and each interview followed up with consultative and detailed feedback. Ruella and the team are always available to speak to after hours and at weekends which is invaluable. I secured five job offers through Ruella James and, of course, Ruella was there to help me choose the right one. She has the patience of a saint! I am now building my own team and will only use Ruella James to make my hires. 
GB, Manager - Profiles Creative.

I was recommended to speak with Ruella James and from the moment I registered with RJ, my job hunt was seamless. After an initial telephone interview and a thorough face to face interview with Ruella, the team secured me a number of interviews with different consultancies. Ruella and her team sent me emails when they said they were going to, called me and prepared me for each and every interview and took detailed feedback after each interview. AND THEY SECURED THE BEST JOB IN THE WORLD FOR ME. It’s refreshing to be looked after the way I look after my candidates when trying to place them. The service I received was outstanding and they really cared about what was best for me. No wonder Ruella James is the best in the market and has been so successful for over 10 years with the team that is in place. I would have no hesitation in using Ruella and her team in the future or recommending her services to other people seeking employment. Thank you for making what can be an awful experience so fun and surprisingly stressfree. My very best wishes to Ru, Katie and all her team for everything they have done for me.
LS, Manager - Ambition.

Thank you so so much for all your support and the huge effort you put in to find me a new job. I can't thank you enough for all your advice and kind words - it really meant a lot. I'm just sorry that my new role didn't come through you but please be assured I will do everything to spread the word to any potential clients and candidates about how amazing you all are and they should come definitely come to you first. You all work so hard and deserve every success in the future and are by far the best rec 2 rec that there could possibly be!
JS, Senior Consultant - Confidential.

After being out of the Recruitment Game for about a year and a half, my first and only contact again was with Ruella and the team who secured my first role in recruitment in Birmingham.  Having given them an open specification of what I was looking for now in London they worked very quickly on my behalf to secure several interviews, even in this tough economic climate. I was briefed and prepared fully and within a week of intensive interviewing I had secured an excellent role with a company that ticked all my boxes. Ruella, Karen and Katie were diligent, efficient and crucially open and honest with me in terms of each of the opportunities and the feedback they gave. I can't recommend them enough.
SA, Senior Consultant - High Finance.

Ruella and Katie at Ruella James have to be the best rec 2 recs i have ever dealt with!!! They listen, advise, they are honest, and they work very quickly. I found the service very personable, professional and consistant!! Most companies want to make a quick placement but this consultancy actually cares. Once you have contact with anyone at the agency you know its going to be a long standing relationship, which you will always rely on, both as a client and a candidate because they listen and definitely manage your expectations!!!
DB, Senior Consultant – Goodman Masson.

Just wanted to say thank-you for all the hard work Ruella, Katie and Sarah put in to helping me secure my new role. It is very much appreciated! The key really is that unlike a lot of other people I met, you actually did what you said you were going to do! When we first spoke you said that your aim was to offer a quality service. You would run a thorough interview, listening to my requirements. You would take the appropriate time to source potential companies to match my needs. And this is exactly what happened. Other rec2recs secured me interviews but they didn’t really seem to have got to know me as well as you did.  I can honestly say that the 3 companies you found were by far the most appropriate for me in terms of company culture and job role. During the interviews I received fantastic briefs. The calls just before the interviews to wish me luck and to run through any last minute questions were great. You spent time taking feedback and listened to my thoughts. I never at any stage felt pushed in any direction. Instead your comments and advice were consultative and useful. Occasionally it would take a while to get feedback from clients yet you would always keep me in the loop even if it meant an out of hours call just to say ‘no news’.  I was never left wondering what was happening, something that really frustrated me with other interviews I had been on. I have worked in the industry for 8 years for a very quality driven company. Despite this I really thought that the service Ruella James offered was above and beyond anything I had witnessed before. I would never hesitate to recommend you to anyone else that may be looking for a new role.
LF, Senior Manager - Profiles Creative.

For the second time, I would like to say a big thank you to Ruella, Katie and her fantastic team for helping me find my perfect role yet again! Having found employment through Ruella 9 years previously, it was good to see a friendly face having just been made redundant. As always, Ruella made every effort to ensure she understood exactly what I was looking for and gave me honest advice and information about the current market. During such difficult times as these, she was extremely supportive and encouraging and always made herself available should I need to call at any time of the day or evening. She has an excellent understanding of her clients, providing detailed company profiles and interview briefs that were extremely thorough and informative. Having worked in recruitment for 13 years, I can honestly say that Ruella James continues to provide an unrivalled level of service and I have no hesitation in recommending her to both clients and candidates alike. It was a pleasure working with you all and thank you once again!
JS, Senior Consultant – Allen Lane.

Ruella James was my first and only choice when it came to starting my career in recruitment, having been recommended by a number of friends. The level of support, advice and communication I have received from every one of the professionals who work for Ruella James has been truly invaluable. The whole process has been conducted in a consultative manner ensuring that I got the right opportunity for me. I would not hesitate to recommend Ruella James to anyone looking to further their career in recruitment.
GC, Trainee Consultant - Badenoch and Clark.

I have really enjoyed my experience of working with Ruella and the team. During my time as a candidate I was very impressed with the level of service received. They were great and whoever I spoke to on the telephone seemed to know about me and were empathic, consultative and efficient which I loved. I was really impressed with their work ethic they seemed to be available no matter what time I rang which demonstrated their committment to me as a candidate. The briefings received before each interview were excellent and confirmed their understanding of their clients and market. I would like to thank Ruella, Katie and the team for all their hard work, it was a real pleasure working with you.
JB, Manager - Round8.

Just wanted to let you know how happy I am that you found me this role at Parkside. This is the second time I have used Ruella James and I am truly grateful for the professional, friendly and honest service you have given me. You’ve always listened to my needs. It's now been three months at Parkside and I couldn't ask for a better place to work, its local, the team is great and my earning potential is phenomenal. I'm really enjoying the work hard/play hard atmosphere and can see my career moving forward here. I would recommend you to any one in recruitment. You understand your market and are very much focused on building long term relationships with candidates and clients – in all my interviews your clients spoke very highly about you and made me very proud to be represented by such a well-known, respected, professional recruitment consultancy. Thank you so much.
CL, Senior Consultant – Parkside Recruitment.

From the moment I registered, you were understanding, empathetic and you listened. You gave me a list of great potential employers, all of whom fitted my requirements, and you didn't force me into any quick decisions or interviews. Rec to rec agencies have a reputation for not listening, among other things, but Ruella James is the total opposite - completely professional, open, extremely knowledgeable and helpful with interview tips/advice - a fantastic agent who deserves all those awards! I wouldn’t hesitate to recommend you to potential clients and candidates.
AM, Branch Manager – la crème.

I have known Ruella James for over 3 years now, and they have twice helped me to get the ideal 'next step' in developing my career. The attention to detail and friendly consultative approach is refreshing! On both occassions, they listened exactly to what my thoughts and aspirations were, and only sent me to places that they knew would be the best cultural fit for me. They have a great client base and helped me to make a jump across industry sectors, advising me all the way. You tend to forget what it is like to be a candidate! It can be really stressful, and the fact that the team at RJ were on call after hours (sometimes till after 10pm to help), really made a difference!
CW, Senior Consultant - The Career Company.

The possibility of getting a new job in Manchester, when I was based in London, seemed remote until I realised that you were dealing with vacancies in the regions. You established, through psychometric testing and a one on one interview, exactly the sort of company that would suit me, you explained the Manchester market and what would be available to someone with my experience – and then matched me with the right company straight away! I am absolutely delighted with my new role and over the moon that you negotiated a more favourable salary and commission package on my behalf! Thank you for your time, your support, encouragement, and most of all, the champagne and card. A lovely touch!!
VT, Associate Director – Judd Farris.

After a fair while as a recruitment administrator, I decided I wanted to try my hand at being a consultant. Several rec to rec agencies wouldn’t even give me the time of day but Ruella and Katie made it their mission to find me the right opportunity. From the wide-ranging list of target companies, to the comprehensive client profiles, to all the invaluable interview tips and preparation, they provided much-appreciated support and advice at every stage of the process. Ruella was often on the phone to me at 8pm, helping me prepare for my interviews the following day! For anyone looking to move into recruitment, I would recommend Ruella James 100%. They helped me find a role I really enjoy, in exactly the right kind of company for me.
KD, Consultant – ASA Law.

I first met Ruella over a year ago when I was looking to move into recruitment when she was recommended by a friend of mine who has used her three times to move jobs. At the time, I had no recruitment experience but Ruella had faith in me. She invested a lot of time with me, met up with me face to face, helped me with interview questions and reassured me that I would make a successful recruitment consultant and would get the job I was looking for. Ruella even gave me advice for interviews that I organised independently! She was so supportive. I’m now using her again and again she has been there every step of the way - even at 10pm she is still happy to hear from me! Ruella understands me and knows exactly the type of job and company that will suit me, she is also very professional and I have complete confidence in her representing me. I have recommended her to a number of friends and would highly recommend her to you.
RE, Senior Consultant – Pure Recruitment.

I have been a candidate with Ruella James since moving to London back in 2002. At the time I registered with both RJ and another rec-to-rec. Although I ended up taking a job via the other company, the level of service, professionalism and general approach from Ruella and the team struck a chord with me. Fast forward 6 years when I needed a new challenge my first phone call was to Ruella James and it was no surprise that the exact same professional service was given. The biggest thing for me was the trust element. In a fast moving and turbulant industry with movers and shakers on every corner, it can be diffucult to put your trust in a rec-to-rec firm. However after working exclusively with Ruella James for the past 3 months and finding my dream job, just like six years ago, today I wholeheartly trust Ruella James and very thankful for them helping me with my career path. I can and will recommend them to anyone who is looking for a new opportunity in recruitment and wants an extremely professional and thorough approach.
LC, Senior Consultant - Sports Recruitment International.

I approached Ruella James as they were recommended to me by colleagues and friends who had used them in the past and were very happy with the outcome – my experience was much the same. Ruella, Sarah and Katie offer over and above the standard Rec to Rec service… it sounds really cheesy but they actually listen to what you are looking for and aim for exactly that. They are honest, organised and always have their fingers to the pulse – They have fantastic established relationships with a huge variety of clients in London and will only work with consultancies with an excellent reputation, therefore they are able to offer candidates a diverse selection of interviews ensuring that you are 100% confident when making your final decision.
LM, Temps Consultant - Judd Farris.

I was impressed from my first meeting with Ruella, as I found her to be someone with whom I could be open and honest regarding my uncertainty of returning to agency recruitment, or to continue in an onsite position. Ruella James consistently ensured that I had access to a wide range of clients for potential interviews, and consulted with me in terms of which client would suit my aspirations and experience. Prior to each interview, I was pleasantly surprised at the dedication in terms of interview preparation that was provided to me. I believe that it was the combination of insightful knowledge of the client, combined with a professional standard of interview preparation that allowed me to secure a position with my first choice of agency. A very big thank you to Ruella and her team.
KB, Consultant - Morgan Law.

I just wanted to thank you, Sarah and Katie for all your hard work in finding me my new role at Interim Performers. I am usually sceptical of Rec to Rec agencies, but I found the process with Ruella James very painless, and was impressed by the efficiency of your team, and the amount of contacts you have in London's top agencies. This resulted in two very good offers from excellent agencies. I would have no hesitation in recommending you to any colleagues or employers, and I wish you and your company all the best and further success in the future.
TW, Senior Consultant - Interim Performers.

I was placed in my current and previous position by Ruella and Sarah; they have also placed friends and colleagues' over the years and I have always found their service very positive, in depth and absolutely spot on.  All the team there are extremely supportive and open when suggesting possible new roles, through the whole interview process and after you are placed.  After 8 years in secretarial/ generalist and the last 3 as a Branch Manager I wanted to make the move to a specialist sector, no easy task!  But, ...I am now happier than I have ever been.  What is also lovely is that the companies I interviewed with and eventually chose to work for have only good things to say about them and many had used them before which gave me real peace of mind.  I put all my faith in Ruella James and refused to register with other Rec to Rec's and I would recommend to anyone wanting to make a change to do the same. 
KA, Training and Development Consultant – Chamberlain Beaumont.